410.828.0060

Trusted IT Disaster Recovery Services

Minimize Downtime and Safeguard Your Data with Expert Disaster Recovery

A tested disaster recovery plan ensures your systems, data, and operations recover quickly when disaster strikes. 100% of businesses in a recent survey reported losing revenue to IT outages. The amount of revenue loss depends on whether you have a plan and how quickly you can enact it. And most small businesses either don’t have one, or have one that’s never been tested. When your disaster recovery plan is done right, you get: - Minimal data loss - Faster system recovery - Business continuity Schedule Your Disaster Recovery Assessment

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⭐⭐⭐⭐⭐ Over 125 5 star Google reviews. Trusted by businesses across the Mid-Atlantic region for IT disaster recovery services.

Why IT Disaster Recovery Matters

An IT disaster isn’t a computer crashing.

It’s an event so disruptive that your normal operations can’t recover from it:

  • A ransomware attack that encrypts your entire file server
  • A hardware failure that takes down critical systems with no backup
  • A flood that destroys your physical infrastructure

When that happens, your team can’t work, your clients can’t reach you, and every hour you’re down, the damage grows.

1 in 5 small businesses can’t survive a disruption that costs them as little as $10,000. And just a single hour of downtime can easily exceed that.

Without a disaster recovery plan, you’re stuck fighting the clock just to stay alive.

But with a disaster recovery plan in place, you know exactly what to do, how soon you’ll be back online, and who’s responsible for what.

Comprehensive IT Disaster Recovery Services Tailored for Your Business

At RTS, we don’t hand you a generic disaster recovery plan and hope for the best. We start by understanding: - Which systems keep your business running - How current your data needs to be when it’s restored - How fast you need to be back online To get there, we tailor your specific disaster recovery strategy using a comprehensive set of services, including:

Risk Assessment & Business Impact Analysis

Know exactly what's at risk before disaster strikes.

We identify threats to your IT environment, prioritize your critical systems, and define your recovery time objective (RTO) and recovery point objective (RPO), so your recovery efforts focus on what matters most to your business operations.

Data Backup and Recovery Solutions

Restore data fast, with minimal loss.

We set up secure, automated data backup systems that run on a schedule, so your critical data is always backed up without anyone having to remember to do it. When disaster occurs, we recover data quickly using tested recovery procedures that get your business back to where it was, not scrambling to figure out what’s lost data and what’s recoverable.

Cloud-Based Disaster Recovery

Get back online without relying on physical infrastructure.

Cloud-based services give you scalable, reliable disaster recovery without the cost of maintaining a secondary location or physical data center. If your office goes down, your systems are already running in the cloud, so your team can keep working from anywhere while your primary location recovers.

Testing & Maintenance

Know your plan works before you need it.

We run regular drills and simulations to validate your recovery procedures and make sure your recovery time objective (RTO) and recovery point objective RPO hold up under pressure. When an actual disaster occurs, your team already knows the process.

Communication Planning

Your team knows who to call and what to say.

We build a communication plan that covers internal and external protocols so your disaster recovery team, your employees, and your clients all know what’s happening and what to expect when disaster strikes.

Incident Response

Contain the damage before recovery begins.

Our incident response and emergency services detect, analyze, and contain security incidents fast, minimizing downtime and data loss so your recovery efforts start from a stable foundation.

System & Network Restoration

Bring your critical systems back online in the right order.

We restore your servers, applications, and network infrastructure using virtualization, data replication, and cloud failover to ensure quick recovery.

24/7 Monitoring and Support

Catch problems before they become disasters.

We monitor your IT systems and network equipment around the clock so potential issues are identified and addressed before they escalate into a disruptive event that takes your business offline.

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Our 3-Step Disaster Recovery Process

Step 1
Assess Your Risk

Assess Your Risk

We evaluate your current systems, challenges, and business goals.

Step 2
Build and Test Your Plan

Build and Test Your Plan

We design your disaster recovery strategy and validate it through simulations and testing.

Step 3
Recover Fast When Disaster Strikes

Recover Fast When Disaster Strikes

If an event occurs, your recovery plan activates immediately so your systems and data are restored quickly.

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Why Partner with RTS for Your IT Disaster Recovery Plan

Proven Track Record

Our disaster recovery plans have been tested across real businesses in a wide range of industries and environments. They’re not theoretical. They’re maintained, stress-tested, and built to perform when an actual disaster occurs.

More Than an IT Provider — A Strategic Partner

We don’t just set up backups and walk away. We sit down with you, understand your critical business functions, and build disaster recovery strategies that protect what matters most. Your recovery plan should evolve with your business, not collect dust in a drawer.

Customized to Your Business

No two businesses run the same way, so no two disaster recovery plans should look the same. We build your DR plan around your IT environment, your critical systems, and your tolerance for downtime and data loss.

Seasoned IT Professionals

Our team brings years of experience in disaster recovery planning, implementation, and response. We’re not learning on your systems. We’ve done this before, and we know what works.

Affordable, Transparent Pricing

No hidden fees. No surprise charges. We scope your disaster recovery plan to your business and give you clear pricing upfront so you know exactly what you’re paying for. A well-built plan also means reduced recovery costs when disaster strikes, because you’re not paying for the fallout.

Unlimited Support, Real Response Times

Everyone in your organization has direct access to unlimited help desk support. Live tech support, onsite and remote, with a guaranteed 45-minute response time for critical issues.

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Don't Wait Until Disaster Strikes

A disaster recovery plan isn't something you want to build during a crisis. Schedule a disaster recovery assessment and find out how quickly your business could recover if the unexpected happens.

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Frequently Asked Questions About IT Disaster Recovery

1. What is IT disaster recovery?

IT disaster recovery is a set of strategies and disaster recovery processes designed to restore your IT systems, critical data, and business operations after a disruptive event. It goes beyond data backup. A disaster recovery plan addresses how your entire IT infrastructure gets back online so your business can resume normal operations as fast as possible. The essential elements include risk assessment, business impact analysis, backup strategy, recovery procedures, and testing.

2. Why is disaster recovery important for my business?

When disaster strikes, every minute of downtime costs you money, productivity, and customer trust. A disaster recovery plan ensures your critical business functions are protected, your data loss is minimized, and your recovery time is measured in hours, not weeks. Without one, you’re putting your entire business at risk.

3. How long does it take to implement a disaster recovery plan?

It depends on your business size, IT environment, and the complexity of your critical systems. But we work efficiently. Most businesses have a fully tested disaster recovery plan in place within a few weeks of engagement.

4. What types of disasters does your service cover?

Everything. Cyberattacks, hardware failure, natural disasters, human error, power outages, and catastrophic events that take down your physical infrastructure. Our disaster recovery strategies are built to cover any disruptive event that threatens your business operations, whether recovery means activating a disaster recovery site or failing over to the cloud.

5. How is a disaster recovery plan different from a data backup?

A data backup saves copies of your organization’s data. A disaster recovery plan is a broader business continuity strategy that covers how you restore data, bring critical systems back online, activate recovery procedures, communicate with your team and clients, and resume normal operations. Backup is one piece. Disaster recovery is the whole plan. Working with a third-party provider like RTS means those pieces are already in place before you need them.

6. What are RTO and RPO?

Recovery time objective (RTO) is how quickly you need to be back online after a disaster occurs. Recovery point objective (RPO) is how current your data needs to be when it’s restored, essentially the maximum acceptable amount of data loss your business can tolerate. These are the key metrics we use to build your disaster recovery plan around your specific needs.

7. Do I need a disaster recovery plan if I already have data backups?

Yes. Data backup and disaster recovery are not the same thing. Backups protect your data, but they don’t restore your applications, your network infrastructure, your virtual machines, or your business processes. A disaster recovery plan leverages cloud services, virtualization, and tested recovery procedures to maintain business continuity and get your entire operation back to normal, not just your files.

8. How do I get started?

Call us. We’ll start with a risk assessment to evaluate your current IT environment, identify your critical systems and data, and determine your recovery time objective and recovery point objective. From there, we build a disaster recovery plan tailored to your business that delivers rapid recovery, so you know exactly how you’ll recover before you ever need to.